At the Grand Theatres and AmStar Cinemas, we have implemented significant measures to help ensure our guests and employees feel comfortable and safe at our theatres. We will be adhering to all CDC, state and local government guidelines.
The Grand Theater and AmStar Cinemas are committed to caring for the health and well-being of our employees and guests. We continue to conduct cleaning and sanitizing protocols consistent with CDC guidelines to help to reduce the spread of COVID-19. These measures include:
Per CDC guidelines, facial coverings will be optional for fully vaccinated guests unless local regulations mandate them. Where masks are required, they may be removed once seated in the auditorium to enjoy food and drink. Unvaccinated employees are required to wear facial coverings during their shifts and continue to frequently wash their hands.
Our theater staff and management must complete a health pre-check, including safety precautions such as taking their temperature, to ensure they are ready and able to work prior to every shift. We respectfully request guests follow social distancing and safety protocols recommended by public health officials. We have floors marked with stickers to help guide social distancing and protective barriers are in place in areas of close proximity to help with safety.
In our reserved seating locations, our ticket sales system will allow groups of guests who order at the same time to sit together. To ensure proper social distancing, the system will force a gap on either side of that group.
In our general admission locations, seating occupancy will be limited per government guidelines, which will provide for groups to sit together and other groups to sufficiently distance from them in the auditorium. We will ask groups to separate by two seats.
Using the Grand & Amstar App, customers can select a theatre, purchase tickets in advance, and pay. Guests can also pre-order concessions for pickup at a designated area of the concession stand creating a touchless theatre experience. For those new to using The Grand & AmStar App. Step-by-step ordering instructions can be found at TheGrandTheater.com/app or AmStarCinemas.com/app
We remain focused on providing a clean and healthy visit to our theatres for our guests and employees. We are always available to address questions and concerns. We look forward to seeing you at the movies.